Returns & Refunds

Thank you for shopping at ALLEVEN.

If you are not entirely satisfied with your purchase, we're here to help.

Unopened products can be returned within 7 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 7 days
  • The product is in its original packaging
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Authorization (RMA) number from us

Products that do not meet these criteria will not be considered for return

To obtain a Return Merchandise Authorization (RMA) number and further instructions, contact us:

  • By email: hello@alleven.com

 

Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping both to and from ALLEVEN.

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: hello@alleven.com